Syniti, Infinite Potential Unlocked

Eli Lilly

Project Description

 Eli Lilly
Data Quality, Information Governance

Establishing & Extending Data Governance

Eli Lilly is the 10th largest pharmaceutical company in the world. Across the globe, Lilly has developed productive alliances and partnerships that advance their capacity to develop innovative medicines at lower costs. Eli Lilly’s global employees number approximately 40,000 and their medicines are marketed in 143 countries. Lilly has major research and development facilities in eight countries and conducts clinical trials in more than 50 countries. As a mature SAP pharmaceuticals installation, challenges with aggressive global growth led to a search for better ways to manage material planning information.


  • Paperless change control process dramatically improved efficiency and quality, reduced staffing
  • Local data stewards took a greater role in managing global change requests
  • Global data stewards owned the process
  • Eliminated manual change control log — all done in our solution
  • Decreased global data staffing from six to one full-time equivalent
  • 60%+ cycle time improvement for master data completion
  • Went from four to six data-related procedure deviations annually to no deviations post-implementation
  • Five month implementation
Why BackOffice?
  • Only solution that could manage incoming data governance before hitting production system
  • Automated workflow for material master data streamlined process
  • Application code could be tailored to meet specific business requirements